FAQ
How long does it take to receive my order?
Delivery times may vary depending on your location and the chosen shipping method. Typically, orders are delivered within 4-8 business days.
Do you offer international shipping?
All USA orders are shipped Standard and typically arrive up to 14 business days after shipping.
What is your return policy for Mulberry Silk products?
Our return policy allows for returns or exchanges within 30 days of purchase. Please refer to our Returns & Exchanges page for detailed instructions.
Are there any specific conditions for returning or exchanging a product?
Items must be in unused and original condition with all tags and packaging intact. Please refer to our Returns & Exchanges page for our full return policy.
Shipping
Shipping Options
We offer standard shipping and express shipping options to ensure a timely delivery.
Order tracking
You can track your package using the tracking number provided in your shipping confirmation email.
Get in touch
You can contact our customer support team via email at info@forstersfinery.com or through direct messages on our social media platforms.